Initial reminder and scheduled at my convenience. A welcome response felt like a I was checking into a hotel ! Wasn't kept too long either. I love it when collecting my car it's all clean and gleaming.

Everything went smoothly on the day, as normal. I will have to chase them for an MOT certificate, though, hence they drop a "star".

The car was given back to me washed and clean, that was lovely. Thanks.

Good

The staff are all so friendly, professional and always interested in my views and are able to answer any questions I may have.

No problems. Took the car in at my convenience. Ready to pick up as arranged. Excellent service.

Nicely professional and friendly too.

Honest feedback

We were always kept up to speed with the build and delivery, Sammy was great to deal with.

They were superb to deal with.

Martin ensured I had all the information I needed to make a decision. Never pushed for sale. Felt at ease and made to feel welcome and nothing was too much trouble. Handover of the vehicle was great, I got all the information I needed.

very satisified with overall service buying car

First Class service every time.

James was very helpful and even got a full tank of fuel for my birthday!

Nothing was too much to ask!

The Seal on the Drivers side is damaged, and was included in the service notes to be replaced...I noticed it had not been 2 days after the service...and have not managed to get back for it to be replaced. just an oversight.

The technician took time to explain what was wrong with my vehicle and what parts needed to be ordered in order to rectify the problem.

Staff fantastic and friendly

I trust Them!

Sammy Wall contacted me in good time to change our car after three years.

Light was replaced in my time frame

Sammy at Lloyds was very helpful and pleasant

Everybody I dealt with was very friendly and made the whole process very easy from start to finish

It was good service

Brilliant service from start to finish

Fast and efficient

Prompt resolutions

Fab service.

Lloyds provide excellent service, no complaints whatsoever

Great service quick and efficient.

Competitive prices on all know works. No "unexpected" works required,

Martin cares, he doesn`t just sell and walk. The understanding and responsive attitude of this dealership engenders customer loyalty.

Friendly team,did the job, and let me know when vehicle ready. I wouldn't travel from the Isle of Man for service in Carlisle unless I was entirely satisfied with the dealership.

Everything was do to a good standard.

GREAT PROFESSIONAL TEAM. VERY FRIENDLY AND COULDN'T HAVE DONE MORE FOR ME. I HAVE BEEN DEALING WITH LLOYDS FOR A LONG TIME AND I KEEP GOING BACK TO THEM BECAUSE THEY ARE SIMPLY BRILLIANT AT WHAT THEY DO..

My car was collected and returned as arranged and I was kept up to date with the work that was being done throughout the day

No reason to not score this highly.