From purchasing the car to collecting the vehicle we were kept in form of the status of the vehicle. On collection day Jordan explained all features and how all the features worked on the car.
Interactions with the staff at Lloyds Carlisle have been first class both with sales and service. Using a service plan covered all costs. My Cooper S was well cleaned before being returned to me well within the anticipated time scale.
From booking in my mini to picking it up, the process was perfect.
Easy to deal with
Very helpful and competent. Always friendly.
I appeared to perform well
Lloyd mini offer a professional, friendly service and kept me updated on what was being done.
Very satisfied with Lloyds
did what they szaid they would do
Amazing service at Lloyd MINI, very easy to deal with from start to finish, would highly recommend to friends & family
Very customer focused. Zero hassle.
Everything was done efficiently and on time
Delivery date was met.
Service on time and staff very polite. Car is performing well at the moment
This is a great garage both for service and sales which is why we've used it for over a decade - in spite of us having a number of other MINI dealerships less than half the distance away
Made aware of issues during the vehicle health check with no obligation to carry out repairs on the day
No issues from drop off to collection at a convenient time for us.
Well looked after and great explanations on equipment
Very helpful and efficient
Again Great Service
All works were undertaken as required within the estimated timeframe.
Jordan took care of everything for me. All I had to do was turn up and drive away in my new Mini! He had my private plate put on it for me, too.
Service was done speedily and backed up by video of work by mechanic. Service personnel were friendly and waiting area was pleasant to be in
Booking was easy, customer service was great, car was returned washed with a clean bill of health in good time.
very friendly service , kept informed all the way through the process , very reasonable price for work . Our Mini had a wash and vac also car looked amazing . Would highly recommend
Jordan kept me informed regularly about the delivery of my car and answered any questions I had.