Staff are always very helpful and polite .

Perfect service.

It was easy

Service easily booked in & completed as requested. I was disappointed though that, having had the air conditioning serviced last year it has not been working - looking at it would mean stripping it back & at least 2 hours labour, so still not working

Consistent excellent service

They are responsive and helpful

very happy with the service received

Efficient

Efficient and friendly service. The TLC pack that came with my car is brilliant - takes the uncertainty out of service costs.

Friendly and knowledgeable staff ..the work was carried out efficiently and on time ..highly recommended

Good commentary on approach and efficient resolution

Very friendly and accommodating staff. Very knowledgeable in their role as well.

Prompt and on time

The car was clean and tidy when we got it back. The workshop area is so clean and tidy.

From ordering my Mini to its delivery I was kept informed nothing was to much trouble first class service

Could not fault the service

Staff especially Sammy were professional and friendly.

Andrew is very efficient and helpful.

Washed and polished my car instead of just the normal wash and vac

Having to bring my car back for a second time and still the problem has not been rectified.

very happy with service from young man who sold me the mini, very nice young man and very efficient.

Always very clear, open and informative.

Did the work I requested

Very pleasant sales staff

So friendly and efficient, kept up to date with everything along the way. Very smooth transaction.

Efficient sales man, knowledge was excellent. Willing to go the extra mile.

Professional workmanship, fabulous service taking you into town whilst the work is done and you clean my car

so helpful

Great as always

Completed when they said it would be. Kept me informed throughout the service and car came back clean.

Service was ok

Pleasant environment, good facilities and location. Not to forget the great coffee and cookies :) Friendly staff. Take home test drive cars to allow us to make up our minds without the need to make the decision within a half hour test drive.

Greeted by name when I arrived at the service desk, Adam the service advisor was very attentive to all my needs throughout getting my mini serviced.

Always resolve problems and give excellent customer service all of the time.

No hassle, nothing to much trouble. We've dealt with the staff there over a period of time and are always impressed with their attitude.

good customer service

Very friendly sales staff made me very at ease with the whole experience, explained everything very happy

Flawless

first class service