service
Everyone is really helpful and friendly
Everyone is really helpful and friendly
first class service
Communication and service from all staff friendly and efficient
could not put it into wards how pleased with the way we were treated
Friendly staff
Good efficient service.
After warning light came on just called in and fault identified and rectified the same day
I dropped the car off and was told when it would be ready .The staff then contacted me to tell me it needed rear brake pads and warned me it would be in a little longer ,so I was able to come back to collect the Mini later ,no needless waiting around
Car went in for an update and came out like a new car again!
I completely trust your employees and have never had any issues after a service, I have taken my Mini elsewhere once when I couldn't get into Carlisle and was not satisfied
service all done in allotted time. No problems.
Everything was perfect except for a software issue identified at pdiWhich took a long time to resolve
Fast and friendly. Felt like they went the extra mile
Very pleasant staff
Great customer service throughout from Craig Blake.
Because they were pleasant and accommodating and everything went to plan
The best car showroom and service/sales people I've met!
Simply brilliant. You get taken home and picked up to collect the car. Clear explanation of the issues with the car.
Great service fixed my car under warranty! And as it was in carried out the services that where needed! Quick easy to work with and with a smile on there face! What more could you ask for!
Efficient, helpful service ... comfortable place to wait whilst work is done and nice coffee.
Friendly and helpful
Ease of booking, engaging feedback from the technician and service desk staff
Quick and efficient
Always first class family business service. No Sytner style centralised call centres. The customer matters.
Treat like a person
Good planning and communication process, valuable advise
Excellent service
Would have been five stars other than mats were missing from the car and initially we were expected to do a 40 mile journey to pick them up. it was sorted by agreeing to courier them to us.
Have already stated above.
Very happy with the service.
Because nothing is too much trouble for them and they explain everything in detail to you what they have done.
2nd time Ive been in with same problem hopefully fixed now
As before, really smooth from start to finish.
Because it was so easy and satisfactory
Everything was like clock work
Always 1st class service
As in the previous answer everything ran like clockwork and all went as we were told it would.
On time more or less
Everything went smoothly it was a good experience.
all questions answered. Transition between vehicles eased.
Andy and Paul know customers and treat them with exceptional customer service
Andrew Twentyman was very helpful. Some of his colleagues less so.
Always get good service
Friendly and informative without any pressure
Brilliant service
Excellent service. Car was lovely & clean
Good service.
car was collected , work carried out , Cleaned and returned all at our convenience .
Friendly staff. Excellent service. Value for money
Great contact and tremendous customer service