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Customer Reviews.

service

5

Everyone is really helpful and friendly

08 January 2019

service

5

first class service

08 January 2019

service

5

Communication and service from all staff friendly and efficient

08 January 2019

service

5

could not put it into wards how pleased with the way we were treated

03 January 2019

service

5

Friendly staff

01 January 2019

service

5

Good efficient service.

21 December 2018

service

5

After warning light came on just called in and fault identified and rectified the same day

21 December 2018

service

5

I dropped the car off and was told when it would be ready .The staff then contacted me to tell me it needed rear brake pads and warned me it would be in a little longer ,so I was able to come back to collect the Mini later ,no needless waiting around

18 December 2018

service

5

Car went in for an update and came out like a new car again!

18 December 2018

service

5

I completely trust your employees and have never had any issues after a service, I have taken my Mini elsewhere once when I couldn't get into Carlisle and was not satisfied

18 December 2018

service

5

service all done in allotted time. No problems.

17 December 2018

sales

5

Everything was perfect except for a software issue identified at pdiWhich took a long time to resolve

17 December 2018

service

5

Fast and friendly. Felt like they went the extra mile

17 December 2018

service

4

Very pleasant staff

16 December 2018

sales

5

Great customer service throughout from Craig Blake.

13 December 2018

service

4

Because they were pleasant and accommodating and everything went to plan

13 December 2018

service

5

The best car showroom and service/sales people I've met!

13 December 2018

service

5

Simply brilliant. You get taken home and picked up to collect the car. Clear explanation of the issues with the car.

06 December 2018

service

5

Great service fixed my car under warranty! And as it was in carried out the services that where needed! Quick easy to work with and with a smile on there face! What more could you ask for!

04 December 2018

service

5

Efficient, helpful service ... comfortable place to wait whilst work is done and nice coffee.

04 December 2018

service

4

Friendly and helpful

04 December 2018

service

5

Ease of booking, engaging feedback from the technician and service desk staff

01 December 2018

service

5

Quick and efficient

30 November 2018

service

5

Always first class family business service. No Sytner style centralised call centres. The customer matters.

27 November 2018

service

5

Treat like a person

26 November 2018

service

5

Good planning and communication process, valuable advise

26 November 2018

service

5

Excellent service

24 November 2018

sales

4

Would have been five stars other than mats were missing from the car and initially we were expected to do a 40 mile journey to pick them up. it was sorted by agreeing to courier them to us.

22 November 2018

service

5

Have already stated above.

21 November 2018

service

5

Very happy with the service.

21 November 2018

service

5

Because nothing is too much trouble for them and they explain everything in detail to you what they have done.

21 November 2018

service

3

2nd time I’ve been in with same problem hopefully fixed now

20 November 2018

service

5

As before, really smooth from start to finish.

19 November 2018

service

5

Because it was so easy and satisfactory

17 November 2018

sales

5

Everything was like clock work

15 November 2018

service

5

Always 1st class service

15 November 2018

service

5

As in the previous answer everything ran like clockwork and all went as we were told it would.

13 November 2018

sales

4

On time more or less

13 November 2018

sales

5

Everything went smoothly it was a good experience.

12 November 2018

sales

5

all questions answered. Transition between vehicles eased.

07 November 2018

service

5

Andy and Paul know customers and treat them with exceptional customer service

06 November 2018

service

3

Andrew Twentyman was very helpful. Some of his colleagues less so.

06 November 2018

service

5

Always get good service

05 November 2018

sales

5

Friendly and informative without any pressure

02 November 2018

service

5

Brilliant service

01 November 2018

service

5

Excellent service. Car was lovely & clean

31 October 2018

service

5

Good service.

31 October 2018

service

5

car was collected , work carried out , Cleaned and returned all at our convenience .

31 October 2018

service

5

Friendly staff. Excellent service. Value for money

30 October 2018

service

5

Great contact and tremendous customer service

27 October 2018