everything was as planned

Only problem was a considerable wait for car to be brought round as not on site for pick up

Completely satisfied

Staff polite, seating area where I could wait, work done in the timescale given.

Fault completely resolved

Both I and my mini were well looked after. I waited while the car was serviced , and the car was finished at the arranged time. First rate.

Very prompt service and good communication.

Because I was completely satisfied

I like the service advisor, very friendly and knowledgeable.

Very professional

everything done as expected... good comfortable place to sit and work with wifi connectivity.

Everything went extremely smoothly

was kept informed at all times of what was happening and when my car was ready to be collected

Helpful and friendly staff with a comprehensive video health check provided

I cannot fault the service we received, when our car could not be fixed we were immediately given a courtesy car for our journey home and our car fixed and ready the next morning. Absolutely first class

Always excellent service

We have had mini,s before largely run by my wife and I have a VOLVO as well. We have been very well looked after.

Treat very well and very informative

Quick

Fantastic service from Curtis on the day I was looked after from start to finish !! ??

Excellent service provided by Ian. Extremely professional manner with thorough knowledge and good communication throughout the purchase process.

They did exactly as promised. Sent a video and called when the service was complete. Staff are always friendly and followed current Covid rules so I felt safe

Excellent service

The salesman I dealt with at lloydgroup.co.uk Carlisle, Ian Bell, went to great lengths to make my purchase as easy and pleasent as possible, even with the Covid restrictions in place.

Efficient friendly service from all.

No issues with the service I received

Quick easy and friendly staff