OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
95 ratings and 64 comments received in the last 90 days.
19 November 2025
Kept me updated and answered all questions.
07 November 2025
Professional friendly service
04 November 2025
Natasha was brilliant, so friendly and informative from start to finish. Explained everything really clearly
04 November 2025
The centre is very modern and comfortable, and allows for maximum privacy to discuss all arrangements. Our sales rep was very professional but also very personable and made us very welcome.
03 November 2025
Josh was excellent, super helpful and easy to relate to. He knew the product well and was very informative - 5 stars for him. From the first person we talked to right through to picking up the car everyone was professional, welcoming and helpful.
03 November 2025
Came earlier than expected, all paperwork sorted beforehand, stress free and easy
02 November 2025
Beautiful showroom (lloyds mini. Carlusle) Great, knowledgeable staff.
30 October 2025
Very satisfied with the experience I received from both Charlie and Jonny. I was kept fully updated each step of the way.
26 October 2025
The team were great, professional with not being too pushy.
10 December 2025
Quick and efficient.
07 December 2025
I trust that they can always help with anything I need.
04 December 2025
Was just a mot. No problems
02 December 2025
Kept me informed, efficient service.
02 December 2025
Work was undertaken as agreed
29 November 2025
Everything explained well and no nonsense advice
27 November 2025
My only comment..you did not make it clear how much my monthly contributions made to the final bill
24 November 2025
Really great service but I forgot to ask them to charge my car and had < 10 miles range when I got home as live in Scotland and have to drive to Carlise for service
24 November 2025
Excellent service
24 November 2025
Efficient and helpful, listened to me, identified the problem and put it right.
FIND Lloyd Carlisle.
Address
- Kingstown Broadway, Kingstown Industrial Estate, Carlisle, CA3 0HA
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01228371063
Carlisle, Dumfries, Penrith, Hexham and Annan
Address
- Kingstown Broadway, Kingstown Industrial Estate, Carlisle, CA3 0HA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 16:00
- Sun:CLOSED
Phone
- 01228371063
Carlisle, Dumfries, Penrith, Hexham and Annan
02 December 2025
Couldn't ask for better from sales executive