OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
97 ratings and 65 comments received in the last 90 days.
21 March 2024
The dealer was amazing - highly professional, very friendly / caring, accurate with all paperwork - and made sure the collection of the new car was a great experience. They were faultless. This was my second MINI purchase from them in 2 months.
11 March 2024
I was contacted by Charlie about a car that I viewed online. He was one of the best sales advisors I have dealt with, and there have been many. All the new cars were on display.
07 March 2024
Jordan was great, explained everything, just made it very comfortable and easy
07 March 2024
I was well looked after and kept informed.
06 March 2024
Great handover and very informative sales person.
01 March 2024
Delivery on time actually earlier!!
26 February 2024
the sales rep and th manager was most helpfull in every in every way but i have always found this when dealing with Loyds
24 February 2024
Jordan, our sales executive was excellent.
22 February 2024
Nothing was too much trouble. We were treated with great courtesy. Jordan was very knowledgeable, extremely friendly and very efficient. He's a credit to Mini and the Lloyds dealership.
21 March 2024
2 lads on service were good. Calm. Fairly knowledgeable. Techs looked for intermittent fault.
21 March 2024
Always professional and helpful
14 March 2024
Seamless easy experience from booking to completion, knowledgeable friendly staff who kept me informed throughout.
11 March 2024
It's always OK
07 March 2024
They were very helpful
06 March 2024
would have been 5 if it was not for a mix up with the service booking date and a long wait when collecting the car after the MOT
06 March 2024
My car was booked in and i was able to leave the car for the day. When i got it back it had been cleaned and washed which was great.
05 March 2024
Always ready to give helpful advice when needed
01 March 2024
The car was checked online and ticked for no washing, it seemed like it had been done
01 March 2024
Didn't have to wait long
21 March 2024
Nothing too much trouble for salesman . Very relaxed experience