OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 86 comments received in the last 90 days.
07 April 2025
The team have been so attentive and customer focused.
02 April 2025
Excellent communication and service
01 April 2025
I was kept informed all the way through the process and my decisions were made with all the information I needed.
29 March 2025
wife and w elcomed and felt not just customers
22 March 2025
Everything was explained very thoroughly. Super quick delivery of the car.
09 March 2025
Answered all questions very very helpful
07 March 2025
Jordan was prepared with all relevant paperwork and spent a good amount of time discussing the car / controls with me. Really Good!!
06 March 2025
Very happy. Everything was ready & well organised.
22 February 2025
The sales director and Charlie in the team had a level of engagment and enthusiasm that is rare. They built a compelling package that was was both financially astute and covered all my requirements.
21 April 2025
Nothing to complain about
21 April 2025
Good service and polite.
18 April 2025
Really good attentive, knowledgeable staff
18 April 2025
Very professional.
17 April 2025
Reece
16 April 2025
Very satisfied. No strong arming to get other work done. No waiting all day to have car serviced. Accurate time schedule given. Ideal when travelling a distance. Free mini valet too!
16 April 2025
Good communication. Same customer service representative each time. Efficient service.
15 April 2025
Great, no complaints
15 April 2025
Well deserved
14 April 2025
Lloyd mini service are excellent . Brilliant team and cheap too
10 April 2025
Josh, kept us in the loop weekly on the progress of the vehicle and the date he gives us, he delivered on!