OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
84 ratings and 54 comments received in the last 90 days.
14 April 2024
Jonny was really lovely and I didn't feel pressured into buying
29 March 2024
Pleasant showroom. Lovely, knowledgeable staff, particularly Jordan, who was so pleasant and patient.
26 March 2024
Kept me informed and even when there was a delay it was handled well
21 March 2024
The dealer was amazing - highly professional, very friendly / caring, accurate with all paperwork - and made sure the collection of the new car was a great experience. They were faultless. This was my second MINI purchase from them in 2 months.
21 March 2024
Nothing too much trouble for salesman . Very relaxed experience
11 March 2024
I was contacted by Charlie about a car that I viewed online. He was one of the best sales advisors I have dealt with, and there have been many. All the new cars were on display.
07 March 2024
Jordan was great, explained everything, just made it very comfortable and easy
07 March 2024
I was well looked after and kept informed.
06 March 2024
Great handover and very informative sales person.
16 April 2024
I cannot fault the customer service because they kept me informed about the repairs and damage.
15 April 2024
I think I was charged for sone things I didn't need eg new battery in key fob. It was very expensive for the amount I had done.
13 April 2024
My car was looked after in a wonderful way as I am sentimentally attached to it. It was spotless when I picked it, had a delicious cup of coffee while I waited and my car runs even better than before.
11 April 2024
Completely satisfied, always receive great service, staff couldn't be more friendly.
11 April 2024
Very good
10 April 2024
Never a problem
01 April 2024
They dealt with my enquiry efficiently and promptly
26 March 2024
Great service as usual
25 March 2024
very efficient
24 March 2024
Moved from another dealership and never looked back
16 April 2024
Was made to feel welcome